ABUJA, Nigeria – Nigeria’s consumer protection regulators have signed a new agreement aimed at accelerating complaint resolution and strengthening market enforcement across the country.
The Federal Competition and Consumer Protection Commission and the National Agency for Food and Drug Administration and Control signed the Memorandum of Understanding in Abuja on Thursday.
Executive Vice-Chairman of FCCPC, Tunji Bello, says the agreement will streamline how complaints are received and handled, reducing confusion for consumers.
“The collaboration is designed to support both outcomes,” Bello says. “Where consumers trust that products are safe and their rights are protected, markets function more efficiently.”
He explains that the agreement establishes clearer channels for information sharing, joint investigations and coordinated enforcement between both agencies.
Bello also says designated liaison teams will support faster responses while improving regulatory consistency for businesses operating in Nigeria.
Director-General of NAFDAC, Mojisola Adeyeye, describes the renewed MoU as crucial for improving consumer protection and market safety.
“When actions are not taken, it becomes just theory; we do not need theory when it comes to consumer protection,” Adeyeye says.
She assures Nigerians that both agencies remain committed to protecting consumers’ rights and ensuring product quality, safety and efficacy.
The agreement comes amid growing concerns over counterfeit products, unsafe goods and weak consumer complaint systems in Nigeria’s expanding marketplace.
Analysts say stronger cooperation between regulators could improve public confidence and create a more predictable business environment for manufacturers and service providers.
