Dennis Gabriel 
Dennis Gabriel
ABUJA, Nigeria-The Federal Competition and Consumer Protection Commission (FCCPC) said it has recovered more than ₦10 billion for consumers and resolved 9,091 complaints within six months.
In a statement on Thursday signed by its Director of Corporate Affairs, Mr Ondaje Ijagwu, the Commission disclosed that banking and fintech services generated the highest number of complaints between March and August 2025.
During the period, banking accounted for 3,173 cases, followed by fast-moving consumer goods with 1,543, fintech with 1,442, and electricity with 458. Other sectors included e-commerce, telecommunications, aviation, and road transport.
Common grievances ranged from unauthorised deductions and deceptive marketing to defective products, service failures, and poor disclosure of terms.
FCCPC Executive Vice Chairman and CEO, Mr. Tunji Bello, said the figures highlight the daily struggles Nigerians face. “These numbers are not just statistics; they tell the story of consumer frustration and the daily challenges Nigerians face in essential services,” he stated.
The Commission added that it is strengthening collaboration with regulators, including the Central Bank of Nigeria and the Nigerian Electricity Regulatory Commission, to tackle recurring problems in the financial and utility sectors.
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